Fixed Fee Plan Terms

PrebookR Technology Limited

Fixed Fee Plan Terms

The optional monthly plan for drivers, in place of commission. Shown in the Driver App before you pay.

1. The plan

1.1 PrebookR Technology Limited ("PrebookR") offers the Driver the Fixed Fee Plan (the "Plan") on these terms and the Driver Contractor Agreement (the "Agreement"). Words defined in the Agreement have the same meaning here. Where these terms and the Agreement conflict on a Plan matter, these terms apply.

1.2 The Plan is optional. A Driver who does not choose it pays Commission under the Agreement. Choosing the Plan, or not, never affects the Bookings a Driver is offered. The Plan can be bought in the Driver App where the app offers it.

2. What the fee covers

2.1 In a Paid Month, PrebookR charges no Commission on the Meter Fare of Trips the Driver completes through the Platform in that month.

2.2 Technology Fees (paid by passengers), Dispatch Incentives, tips and tolls are not affected by the Plan.

2.3 A "Paid Month" is a calendar month for which the fee has been received, a month covered by the first payment under clause 5, or a month covered by Points under clause 10. In any month that is not a Paid Month, Commission applies to every Trip in that month under the Agreement.

2.4 If Commission is charged on a Trip completed in a Paid Month, for example because of a technical fault, PrebookR pays it back or credits it to the Driver once PrebookR finds it or the Driver points it out.

3. Fees

3.1 The fee is EUR 150 per calendar month for a Launch Window seat and EUR 200 per calendar month at the standard price. Both are inclusive of VAT, so they do not change if PrebookR's VAT position changes.

3.2 For a Launch Window seat, the fee is held at EUR 150 for twenty-four (24) months from the date the seat is issued, whatever fee other Drivers are offered. The first monthly fee due on or after that 24-month date is charged at the fee then current, which PrebookR tells the Driver at least thirty (30) days before it is due. The price hold covers the fee only, is not extended by a pause or an unpaid month, and does not apply to a plan at the standard price.

4. Launch Window seats

4.1 The Launch Window offers the Plan at EUR 150 per calendar month to no more than five hundred (500) Drivers, counted once for the whole State. It opens on the date published in the Driver App and has no closing date: it ends when the seats offered have all been issued. From then, new Drivers can join at the standard price.

4.2 Seats go in the order in which Drivers complete signup: approval of the Driver's documents, acceptance of these terms, and receipt of the first payment. After the Driver's documents are approved, a seat may be held for them for forty-eight (48) hours. If signup is not completed in that time, the held seat is released.

4.3 A seat is issued when signup is completed. An issued seat belongs to that Driver and is never reissued to anyone at the Launch Window price, even if the Driver later cancels or the Plan ends. Each Driver may be issued one Launch Window seat only. For this purpose a Driver is the holder of an SPSV driver licence, however many accounts that person holds.

4.4 If a first payment arrives after the Driver's held seat was released and no seat is left, the payment is refunded to the card used and no Plan starts.

5. First payment

5.1 The first payment is taken by card at signup, at the fee that applies to the Driver. The Plan starts when the payment succeeds.

5.2 The first payment covers the rest of the calendar month in which signup happens and the whole of the following calendar month. This applies once to each Driver.

5.3 A Driver whose Plan has ended may join again only at the standard price, and only when PrebookR offers the Plan at that price. The Plan then starts on the 1st of a following month, when the first fee is due, and Commission applies until then.

6. Monthly payments

6.1 After the period covered by the first payment, the fee is due in advance on the 1st of each month. PrebookR collects it from the card saved at signup or, if the Driver sets one up in the Driver App, by SEPA Direct Debit. Where PrebookR agrees in writing, a fee may instead be paid by standing order to PrebookR's account using the reference provided, and the month is then paid when the money is received.

6.2 Until the fee for a month is received, Commission applies to Trips in that month in the normal way, and the Driver App tells the Driver that the payment is due or has failed and what to do. If the fee for a month is received after the 1st, no Commission is charged on Trips completed from the time it is received to the end of that month. Commission already charged on Trips completed earlier in that month stays due and owing (to the extent not already paid).

6.3 A month for which the fee is not received is a month on Commission. It is not a debt, and PrebookR never charges Commission for it again later. Trip records are never rewritten.

6.4 PrebookR tells the Driver when a monthly payment fails. If a second monthly payment fails while an earlier one is still unpaid, PrebookR may immediately end the Plan, in which case the Driver returns to Commission. When the Plan ends this way, the Launch Window seat and price hold end with it, unless PrebookR restores the Plan. Where the Driver believes that the failure was caused by PrebookR or Stripe and not by the Driver, the Driver can ask PrebookR to look into it, and PrebookR may restore the Plan.

6.5 Where a fee that was received is later reversed or charged back by the Driver's bank, the month is not recalculated and no Commission is charged for it. If PrebookR considers the fee is still owed, it writes to the Driver with the month and the amount, and the Driver may dispute it under clause 15.3 of the Agreement; a person at PrebookR decides before anything is recovered. Nothing is owed for a fee charged in error or twice.

7. Pause

7.1 The Driver may pause the Plan for whole calendar months, up to three (3) months in any rolling period of twelve (12) months, by asking in the Driver App, or through PrebookR support where the Driver App does not offer this on the Driver's phone, before the 1st of the month to be paused. No fee falls due for a paused month and Commission applies during it. The seat is kept. A pause does not extend the 24-month price hold.

7.2 The Plan restarts by itself on the 1st of the month after the last paused month.

8. Cancelling

8.1 The Driver may cancel the Plan at any time in the Driver App, or through PrebookR support where the Driver App does not offer this on the Driver's phone. Cancelling stops any further fee falling due. The Plan stays in place until the end of the last month already paid for, including a month covered by the first payment, and then ends.

8.2 No part of a fee already paid is refunded when the Driver cancels. The fee is the price of the Plan for the whole month, paid in advance.

8.3 A cancelled Launch Window seat is not reissued at the Launch Window price to anyone, including the Driver who held it. That Driver may rejoin under clause 5.3.

9. When PrebookR ends the Plan

9.1 If PrebookR ends the Agreement without cause, or stops offering the Plan or the Platform for good, during a period the Driver has paid for, PrebookR refunds the fee for the unused part: pro rata for the days left in the current month, rounded to the cent, and in full for any later month already paid. No refund is more than the amount received. For this purpose the first payment is treated as the fee for the first full calendar month.

9.2 The Plan needs the Driver to stay an approved driver under the Agreement. If the Driver is suspended or removed under clause 15 of the Agreement for breach, the Plan ends without refund, subject to the Driver's right to a review.

9.3 If a person at PrebookR decides that the Driver has deliberately misused the Plan or Points, for example by arranging for payments to fail or by using more than one account to obtain more than one seat or reward, PrebookR may end the Plan. PrebookR first gives written reasons and not less than fourteen (14) days to respond. The Plan then ends at the end of the current Paid Month, or on the day of the decision if the month is not a Paid Month, never backdated and without refund. The Driver stays on the Platform on Commission, and may rejoin only at the standard price and not earlier than twelve (12) months later.

10. Points and the Plan

10.1 Drivers on the Plan earn Points under clause 11 of the Agreement, currently one Point for each whole euro of the Meter Fare, on cash and card Trips. Points have no cash value and cannot be transferred.

10.2 When the Driver's balance reaches 30,000 Points, the Driver can use 30,000 Points in the Driver App to have their next monthly fee covered (a Points Reward). That month is a Paid Month.

10.3 One Points Reward applies in any rolling period of twelve (12) months, whichever way the Driver pays. No Points are earned in a month covered by Points. Points used for a reward are not refunded.

11. Expired documents

11.1 If a required document expires, PrebookR stops offering Bookings until a valid document is checked (clause 15.4 of the Agreement). The Plan is not paused automatically when a document expires. A Driver who expects to be unable to work for a whole calendar month can pause the Plan under clause 7. Where the Driver uploaded a valid renewed document before the old one expired and could not work only because PrebookR had not yet checked it, PrebookR credits the fee for each day lost in a Paid Month, on request.

12. Changes

12.1 PrebookR may change these terms on not less than thirty (30) days notice in the Driver App or by email, but never the fee during a price hold. The Driver may cancel without penalty before a change takes effect.

13. General

13.1 The Driver takes the Plan in the course of business. No consumer cooling-off or cancellation right applies to it.

13.2 Nothing in the Plan changes the Driver's status as an independent contractor under the Agreement.

13.3 Payments are processed by PrebookR's payment provider, Stripe. Dates and times are Irish time. A payment is received when Stripe confirms it as successful.

13.4 These terms are governed by the law of Ireland, and the Irish courts have exclusive jurisdiction.